Your voice agent answers calls within 24 hours of setup. Text messaging starts once the carriers approve your number, which can take several business days. We handle the technical setup, train the AI on your business information, and conduct test calls before going live.
Frequently Asked Questions
Everything you need to know about R8Voice. Can't find your answer? Contact us.
You keep your existing number. We provide a dedicated business number that can forward to your current line, or you can forward your existing number to us.
Yes. We build a custom knowledge base from your services, pricing, hours, policies, and common questions. For questions outside its scope, it transfers to a human or takes a message.
The AI connects to your calendar (In our CRM, which you get included), checks real-time availability, books appointments, and sends confirmation emails.
It can transfer calls to you or take detailed messages. On higher plans, warm transfers provide your team with a quick summary first.
Each plan includes a set number of minutes. Most businesses stay within their included minutes. Extra minutes are billed at US$0.60 a minute, the same rate as the 100-minute top-up (US$60).
Absolutely. Choose from multiple voice options and we tailor the conversation style to match your brand.
On Starter/Growth plans, we include a CRM but you can export to your CRM in need. On custom plans, yes.
On Starter, changes are an add-on: the AI Tuning Pack covers three tuning requests by email. Growth and Custom plans include three tuning requests by email.
Month-to-month plans with no long-term contracts. Upgrade, downgrade, or cancel anytime.
Our AI is trained on diverse voices and accents. For multi-language support, let us know during onboarding.
All plans include mail or helpdesk ticketing. Custom plans get 24/7 live-agent support.
Yes. Unlike a human receptionist, the AI can handle unlimited simultaneous calls—no caller ever gets a busy signal.
Most businesses recover their investment within the first month by capturing calls they previously missed. The average missed call costs US$200-500 in lost revenue.